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Quality Policy

Our commitment to excellence and reliability, ISO 9001 certified, for safe and high-performance medical solutions.

Since its establishment in 2005, Medizin-Technik Service has become a key player in providing solutions and services to healthcare professionals in Tunisia. Our reputation is built on the reliability of our products, the quality of our services, and the professionalism of our team, which places customer satisfaction at the heart of everything we do.

Our Quality Management System (QMS), compliant with the ISO 9001:2015 standard, is the cornerstone of our commitment to excellence. It ensures the performance, regulatory compliance, and safety of all our services, while integrating a continuous improvement approach.

To achieve these objectives, we have defined several priorities:

01.Customer and Partner Satisfaction

Provide reliable, accurate products and services that meet expectations, while taking into account the requirements of stakeholders and environmental concerns.

02. Innovation and Development

Introduce modern and high-performance medical solutions, optimize our internal processes, and strengthen our visibility in both national and international markets.

03. Skills and Commitment of the Teams

Continuously train our employees to maintain a high level of expertise and ensure high-quality standards in all our operations.

04.Continuous Improvement and Compliance

Monitor regulatory and standards developments, regularly evaluate customer feedback, and implement corrective actions to optimize our services and products.

05. Environmental Responsibility

Reduce our environmental impact through sustainable practices, including waste management and material recycling.

Our Core Values:

Ethics and Professional Conduct

Compliance with professional standards.

Patient Safety and Comfort

A priority on quality of care and safety.

Partnership and Consultation

Support our clients with reliability and trust.

Management is committed to providing all necessary resources for the implementation of this policy and to encouraging every employee to actively engage in this approach, in order to ensure complete satisfaction of our clients and partners and to strengthen our position among the leaders in the industry.

General Management
Medizin-Technik Service

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ISO 9001: The Guarantee of Safe and High-Performance Medical Solutions

Medizin-Technik Service

Medizin-Technik Service supports healthcare institutions in Tunisia by providing high-performance medical equipment and specialized technical service. We guarantee reliable, innovative solutions that meet the highest international standards.

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Contact
Business Services
m.bensalah@medizin-tunisia.com commercial@medizin-tunisia.com
+216 98 402 215 +216 29 526 123
Information
direction@medizin-tunisia.com
+216 74 442 230
+216 74 442 240